Privacy Policy

In this Privacy Policy, “we”, “us” and “our” refers to: Raise Capital Canada Ltd (Incorporation No. BC1356724). Any other capitalised terms have the meaning defined in our Terms and Conditions: https://capraise.ca/terms/.
This is privacy policy sets out how Raise Capital Canada Ltd uses and protects any personal information that you provide, whilst using Raise Capital Canada Ltd products and services, and how we seek to comply with our obligations under the Personal Information Protection and Electronic Documents Act (PIPEDA) and the EU General Data Protection Regulation (GDPR) (if applicable).
Raise Capital Canada Ltd may change this policy as and when necessary. We will provide a more prominent notice (including email notification of privacy policy changes).

1. What personal information we collect about you and how we use this personal information

1.1   Personal information

• where you have given us your consent;
• where processing of your personal information is necessary for the performance of a contract with you;
• to meet our legal obligations; and
• to pursue our legitimate business interests.

• for the purposes for which we collected it (and related purposes which would be reasonably expected by you);
• for other purposes to which you have consented; and
• as otherwise authorised or required by law.

Some of the specific purposes for which we use your personal information are as follows.

1.2   Account and Profile Information

• Name
• Address
• Telephone No.
• Payment information
• Other information required by law

• Internet Protocol (IP) address (not public)
• Geographical location
• Browser type and version (not public)
• Operating system (not public)
• Referral source (not public)
• Length of visit, page views, website navigation and any other related browsing activity

1.3   Contact Information

We use your contact information, such as your email address, to authenticate your account and keep it – and our services – secure, and to help prevent spam, fraud, and abuse. We also use contact information to personalize our services, enable certain account features for example, for login verification, reset password, to send you information about our community and notify on new replies to your subscribed forums and topics. You can also unsubscribe from any email notifications.
If you email us, we will keep the content of your message, your email address, and your contact information to respond to your request.

2. How we collect personal information

2.1   Generally

• access or use our Website;
• subscribe to or purchase our products or services;
• sign up to receive news and exclusive offers, promotions, or events;
• enter surveys, competitions, promotions or requesting information or material from us;
• make inquiries about us or our products or services or otherwise communicate with us by email, by telephone, in person, via a website or otherwise; and
• apply to work with us or are engaged by us as a contractor.

Where it is reasonable and practicable to do so, we will only collect personal information about you from you directly and not from third parties.

2.2   Cookies

A cookie is a small piece of data that is stored on your computer or mobile device. Like many websites, we use cookies and similar technologies to collect additional website usage data and to operate our community. Cookies are not required for many parts of our community such as searching and looking at public profiles. Although most web browsers automatically accept cookies, many browsers’ settings can be set to decline cookies or alert you when a website is attempting to place a cookie on your computer. However, some of our community features may not function properly if you disable cookies. We do not support the Do Not Track browser option. You can learn more about how we use cookies and similar technologies here.
We use cookies for the following purposes

• Authentication – we use cookies to identify you when you visit our community. When you create a topic or post a reply as guest (not registered user) we store your name and email address in cookies. We use this information to detect current visitor content (topics, posts) and display it to you even if the content is under moderation (not approved by moderators). The name is used to display as topic/post author name. Also we store your name and email in cookies to keep filled these fields when you post a new reply or create a new topic (you don’t heave to fill these information every time you post a content). We recommend don’t use guest posting option on non-personal devices, or at least delete browser cookies when you leave it.
• Status – we use cookies to help us to determine if you are logged into our website.
• Security – we use cookies as an element of the security measures used to protect user accounts, including preventing fraudulent use of login credentials, and to protect our website and services generally.

Cookies used by our service providers

• Our service providers use cookies and those cookies may be stored on your computer when you visit our website.
• We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google’s privacy policy is available at: https://www.google.com/policies/privacy/.
• We may publish Google AdSense interest-based advertisements on our website. These are tailored by Google to reflect your interests. We publish Google AdSense advertisements on our website. To determine your interests, Google will track your behaviour on our website and on other websites across the web using cookies. This behaviour tracking allows Google to tailor the advertisements that you see on other websites to reflect your interests (but we do not publish interest-based advertisements on our website). You can view, delete or add interest categories associated with your browser by visiting: https://adssettings.google.com. You can also opt out of the AdSense partner network cookie using those settings or using the Network Advertising Initiative’s multi-cookie opt-out mechanism at: https://optout.networkadvertising.org. However, these opt-out mechanisms themselves use cookies, and if you clear the cookies from your browser your opt-out will not be maintained. To ensure that an opt-out is maintained in respect of a particular browser, you may wish to consider using the Google browser plug-ins available at: https://support.google.com/ads/answer/7395996.

2.3   Log Data

We receive information when you view content on or otherwise interact with our community, which we refer to as “Log Data,” even if you have not created an account. For example, when you visit our websites, sign into our community, interact with our email notifications, we may receive information about you. This Log Data includes information such as your IP address, browser type, operating system, the referring web page, pages visited, location, your mobile carrier, device information (including device and application IDs), search terms, and cookie information. We use Log Data to operate our services and ensure their secure, reliable, and robust performance. We use information you provide to us and data we receive, including Log Data and data from third parties, to make inferences like what topics you may be interested in and what languages you speak. This helps us better design our services for you and personalize the content we show you.

3. Information We Share and Disclose

3.1   How we share information we collect

You should be aware that any information you provide on our Website may be disclosed for the purposes described above.  This may include disclosing your personal information to third parties .

3.2   Sharing with third parties

• Service Providers: We share information with third parties that help us operate, provide, improve, integrate, customize, support and market our services. We work with third-party service providers to provide website and application development, hosting, maintenance, backup, storage, virtual infrastructure, payment processing, analysis and other services for us, which may require them to access or use information about you. If a service provider needs to access information about you to perform services on our behalf, they do so under close instruction from us, including policies and procedures designed to protect your information.
  Our administrators may choose to add new functionality or change the behavior of the Website by installing third party apps within the community. Doing so may give third-party apps or software access to your account and information about you like your name and email address, and any content you choose to use in connection with those apps or software. Third-party app or software terms, policies and procedures are not controlled by us, and this privacy policy does not cover how third-party apps or software use your personal information. We encourage you to review the privacy policies of third parties before connecting to or using their applications or services to learn more about their privacy and information handling practices. If you object to information about you being shared with these third parties, please uninstall the contact us and let us know as soon as possible. Below are the third party services we use on our community:
  • Complii Software (by Complii FinTech Solutions – Software that enables additional functionality on the Website. Complii Privacy Policy: https://www.complii.com.au/privacy-policy
  • Akismet (by Automattic Inc.) – Spam fighting service that protects millions of WordPress sites. Automattic Privacy Policy: https://automattic.com/privacy/
  • reCAPTCHA (by Google) – Protects internet users from spam and abuse wherever they go. Google Privacy Policy: https://policies.google.com/privacy
• Links to Third Party Sites: Our Website may include links that direct you to other websites or services whose privacy practices may differ from ours. If you submit information to any of those third party sites, your information is governed by their privacy policies, not this one. We encourage you to carefully read the privacy policy of any website you visit.
• Social Media Widgets: The Website may include links that direct you to other websites or services whose privacy practices may differ from ours. Your use of and any information you submit to any of those third-party sites is governed by their privacy policies, not this one.
• Third-Party Widgets: Our Website may contain widgets and social media features, such as the Facebook “share” or Twitter “tweet” buttons. These widgets and features collect your IP address, which page you are visiting on the Website, and may set a cookie to enable the feature to function properly. Widgets and social media features are either hosted by a third party or hosted directly on our Website. Your interactions with these features are governed by the privacy policy of the company providing it.

3.3   Law, Harm, and the Public Interest

• comply with a law, regulation, legal process, or governmental request;
• protect the safety of any person; to protect the safety or integrity of our platform, including to help prevent spam, abuse, or malicious actors on our services, or to explain why we have removed content or accounts from our services;
• address fraud, security, or technical issues; or to protect our rights or property or the rights or property of those who use our services.

However, nothing in this privacy policy is intended to limit any legal defences or objections that you may have to a third party’s, including a government’s, request to disclose your personal information.

3.4   Non-Personal Information

We share or disclose non-personal data, such as aggregated information like statistics (total number of users or visitors, total value of funds raised, etc…), the number of people who clicked on a particular link (number of topic views) or voted on a poll in a topic (even if only one did), to our service providers and potential clients.

4. How to access and rectify your personal information

You have the right to request a copy of your information, to object to our use of your information. If you have registered an account on our community, we provide you with tools and account settings to access, correct, delete, or modify the personal data you provided to us and associated with your account. You can request for downloading your account information, including your created content (posts). You also can request correction, deletion, or modification of your personal data.
Your request and choices may be limited in certain cases: for example, if fulfilling your request would reveal information about another person, or if you ask to delete information which we or your administrator are permitted by law or have compelling legitimate interests to keep. Where you have asked us to share data with third parties, for example, by installing third-party apps, you will need to contact those third-party service providers directly to have your information deleted or otherwise restricted.

5. Additional rights for EU residents

In addition to clause 4, the following rights may be available to you if you are located in the European Union:

5.1   Right of erasure

You can request for your account deletion. This will include personal information, logs, etc… Cookies should be deleted from your side. Almost all browsers have an option to delete cookies.
Keep in mind that search engines and other third parties may still retain copies of your personal information, like personal information provided to our service providers for the purpose of providing you any requested services, even after we and you have deleted the information from our Website.

5.2   Right to restrict processing

In some cases, you may ask us to stop accessing, storing, using and otherwise processing your information where you believe we do not have the appropriate rights to do so. Where you gave us consent to use your information for a limited purpose, you can contact us to withdraw that consent, but this will not affect any processing that has already taken place at the time. If there is delay or dispute as to whether we have the right to continue using your information, we will restrict any further use of your information until the request is honoured or the dispute is resolved, provided your administrator does not object (where applicable). If you object to information about you being shared with a third-party app or software, please disable the app or software or contact your administrator to do so.

5.3   Right to data portability

Data portability is the ability to obtain some of your information in a format you can keep in your devices or share with other communities. Depending on the context, this applies to some of your information, but not to all of your information. Should you request it, we will provide you with an electronic file of your basic account information and the information you create on the spaces you under your sole control.

5.4   Right to withdraw consent

You may withdraw your consent at any time where we relied on your consent to process your personal information.

6. Opt out of communications

You may opt out of receiving email notifications related to your subscribed forums and posts or promotional communications from us by using the unsubscribe link within each email, updating your subscription settings in My Profile > Subscription page, or by contacting us as provided below to have your contact information removed from our promotional email list or registration database.

7. How we store and secure information we collect

We use data hosting service providers in Australia to host the information we collect, and we use technical measures to secure your data. We do not disclose your personal information to overseas recipients.
While we implement safeguards designed to protect your information, no security system is impenetrable and due to the inherent nature of the Internet, we cannot guarantee that data, during transmission through the Internet or while stored on our systems or otherwise in our care, is absolutely safe from intrusion by others.
Generally, we will retain your personal information for the period necessary for the purposes for which your personal information was collected (as outlined in this Privacy Policy) unless a longer retention period is required by law or if it is reasonably necessary for us to comply with our legal obligations, resolve a dispute or maintain security.

8. Children and Our Website

Our Website is not directed to children, and you may not use our services if you are under the age of 13. You must also be old enough to consent to the processing of your personal information in Canada and Australia (in some countries we may allow your parent or guardian to do so on your behalf).

9. Local exemptions and inconsistency with law

Where local laws allow for an exemption to compliance with certain legal obligations (for example, the employee records exemption in Australia), we may rely on such an exemption.
This privacy policy will not apply to the extent that it is inconsistent with any applicable law.

10. Your Consent To This Policy

By using our site, you consent to our Privacy Policy.

11. Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Newsletter

By signing up to this Website, you agree to have your email added to the Raise Capital newsletter list. The newsletter is free and you may unsubscribe at any time.

13. Contact Us